Who We Are
Much like preparing for your Hoi An dream vacation it’s important that you read this privacy notice so that you’re fully aware of how and why we use your data.
This privacy notice supplements our general Terms and Conditions and other notices and is not intended to override them. It is issued on behalf of Thuan Tinh, which is referred to as “Thuan Tinh” or “we, us, and/or our”, and “Sites” refers to the cooking-tour.com website, web portals, and social and marketing platforms used to collect and communicate information regarding the services we offer.
The Information We Collect
This notice applies to all information we may collect or that you may provide to us, including when you request travel information, book travel, visit our website or open an email from us, sign up to receive a newsletter, and/or where there is an understanding for us to communicate with you, because we have identified you as a prospect, guest, or partner. The types of personal information we collect that could be used to identify you include:
Identity Data: first name, last name, nickname, profile name, title, or similar identifier.
Contact Data: mailing address, e-mail address, billing address, social profiles, and phone numbers.
Financial Data: any payment information.
Log Data: our web servers may collect aggregate data about the number of visits to different pages on our Sites, and to troubleshoot or improve our Sites.
Marketing & Communications: your preferences in receiving information and any other identifier that permits us to contact you.
Technical Data: internet (IP) address, browser information, location, and other technical information about the devices you use to access our Site, or similar identifier.
Travel Data: how you heard about us, what you are interested in, how and what information you’ve requested and received from us, your evaluation of our services, and when, where, how you booked your travel.
Web Beacons: collect limited info such as cookie numbers, time, and date of a page view along with a page description of where the beacon lives
If you choose not to provide personal data when requested, we may not be able to fulfill your request (for example to book your travel). In this case, we may have to cancel your request with us. We’ll let you know if this is the case and you’re going to miss out.
How We Use The Information:
We collect personal information in order to improve our products, deliver services, and perform our obligations to you, comply with our own legal obligations, and for a few other purposes as described below. We only collect what is legal for us to collect.
E-mail addresses: Customer and web site visitor information is not sold or redistributed to any other companies or outside parties. Our site makes use of various forms. By submitting your e-mail address to cooking-tour.com through a form, your e-mail address may be automatically added to our company e-list.
Your email address and other information is protected by All Thuan Tinh, Inc. and will not be sold or redistributed to other third-party companies. We periodically send email notifications to our e-list about news, events and information about Hoi An and our tour offerings.